- Litify is looking for an Operations Associate to join our Operations team! This person will be responsible for executing cross-functional initiatives that have an impact across the entire Litify organization.
- This is a technical role that requires extensive organization and excellent verbal and written communication skills.
- Immediate priorities include centralizing, integrating, and reporting on customer data within our Salesforce instance, and supporting customer success initiatives such as the vital onboarding transition from sales.
- Project management, organization, and communication of delegated operations initiatives.
- Communicate across functions to collect requirements, feedback, and deliverables.
- Develop requirements and write tactical project plans for various software tools including but not limited to: Salesforce, Pardot, Zoom, Marketing Cloud, Chorus, Outreach, Drift, Zapier, JIRA, Zendesk, Call Rail.
- Declaratively administer the tools above.
- Communicate progress on projects across functions.
- Assist functional leadership to deliver repeatable and scalable solutions.
- Take concepts and turn them into clear and actionable projects.
- Develop and implement strategies to improve organization-wide data integration, communication, documentation, and SOPs.
- Salesforce Administrator Certification
- Project Management skills
- Strong communication skills
- Litify is led by an experienced executive team, including one of the world’s most influential and successful lawyers, well-known VC’s, and software visionaries.
- Litify will transform law firms into high performing businesses and will radically improve how legal services are delivered – connecting the firm and the client with newer more efficient apps.
- Litify will use artificial intelligence to predict the outcome of legal matters, changing the economy of law. Litify.com will become a household consumer name for getting legal assistance and make legal advice dramatically more accessible to the people.
To apply for this job please visit boards.greenhouse.io.